
The NSW Government has just announced a 12-month Device Bank pilot program seeking to distribute refurbished laptops to digitally disconnected communities throughout New South Wales.
In partnership with the NSW Telco Authority and WorkVentures, the pilot program will distribute decommissioned and refurbished laptops, as well as internet access and digital literacy support to recipients facing barriers to connect, learn and participate online in an increasingly digital world.
The refurbished laptops will be distributed across the state in collaboration with trusted community organisations, and charities across metropolitan, regional and remote NSW, ensuring support is accessible and responsive to local needs.
All donated laptops will have data securely removed, and will be refurbished and quality tested to ensure they are safe, reliable and ready for people to start using right away.
“Access to safe and reliable technology is now essential for everyday life. The NSW Device Bank is a practical step toward digital equity, giving people the tools, connectivity and skills they need to fully participate in modern society,” said Labor Minister for Customer Service and Digital Government, Jihad Dib.
According to data provided by the state Government, 61 per cent of people in low-income households, as well as 64 per cent of people living in regional and remote NSW experience affordability barriers to connecting online.
The Device Bank program is a key initiative under the NSW Government’s Digital Inclusion Strategy and is a key deliverable under Mission 1 of the broader NSW State Digital Strategy.
“The NSW Device Bank underpins the aims and outcomes of the NSW Digital Inclusion Strategy and shows how refurbished technology can open doors to learning, connection and opportunities for people who would otherwise be digitally excluded,” said Managing Director of NSW Telco Authority, Kylie De Courteney.
Getting all Australians online could generate $467 million annually
According to the Economic Benefits of Overcoming Digital Inclusion report from Good Things Australia, the plan to usher all Australians into the online world could generate the country $467 million annually in economic benefits.
This includes $206 million from telehealth appointments, and $65 million from workforce upskilling.
The Device Bank Program is now in effect across NSW, and local organisations can apply to join the program through the WorkVentures website.




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